Slime can become sticky due to enduring heat during transit, or simply breaking down over time. This can be easily fixed. In every order we include a care packet that comes with a packet of activator powder, and an instruction card. Follow the directions on the card to create a solution that can help restore the slime to its desired texture. Make sure store the solution in a marked container for future use.

Read more on our Slime Care page.

Domestic and USPS International Orders can be tracked using the link in your order confirmation, or:
https://tools.usps.com/go/TrackConfirmAction_input

Epacket or IPA International orders can be tracked here:
https://us.mytracking.net/IBC/track/

We typically ship out orders 1 business day after they were placed.
From then transit times vary based on destination. For more information
on shipping visit our "Shipping Policy" Page:

https://slimeobsidian.com/policies/shipping-policy

In the unfortunate instance your order arrives broken/damaged, take photos, and immediately contact us at slimeobsidian@gmail.com.